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Tool Development: Airport-wide process and queue impact modelling

Introducing our low-tech, user-friendly capacity- and planning platform to overcome short-term operational challenges for airport terminal processes.

Covid-19 presents us with challenges the world had never seen before. It has resulted in a new situation, with touch-point intensive processes being impacted for an undefined period yet to come. One of the necessities now is getting grip on this new situation and taking a focused and dynamic approach in terms of process capacity and staff planning scenarios.

Our Airport-wide Capacity Modelling platform is an accessible and user-friendly toolset developed over the years to help you do just that. Based on our proven approach in security checkpoint environments, we are now introducing our capacity modelling method to the various passenger processes in the departure and arrival flows.


A common approach to airport process challenges

The logistical components across airport terminal processes, such as queuing, passenger processing, equipment deployment variants, and egress of a process, are present in a similar way. Our tooling enables complete disclosure of terminal processes into simple capacity models covering these comparable logistical components.

Some of the core values of our tool-set is to develop easy and accurate:

  • Operational deployment plans

  • Queue capacity impact modelling

  • Operational staffing plans

Our analytical approach operates at an advanced level of detail and covers input factors such as spacing areas, social distancing measures, process capacities, transaction times, equipment types including process variations. Based on the given input it enables accurate capacity calculation for full day operational schedules.


Increase flexibility to operational planning with our capacity modelling tool-set.