Functional design based on process insight
Client: Rotterdam the Hague Airport
Duration: 5 months, year 2018
Services provided
Baseline performance
EDS CB process modelling
CONOPs modelling
Functional designs for integrated security lanes
EDS CB trial approach
Challenge
The airport´s eventual challenge was about coming to several functional designs of its to-be process, thereby knowing for what to specify with regards to new security lane designs. This included CONOPs, lane dimensions, image review concepts and eventual lane position in the available checkpoint spacing.
Approach and Output
Point FWD started this challenge by defining the baseline performance of the security checkpoint process as is. This was accomplished by performing thorough data captures at the central security checkpoint, directed at process times, alarm rates & resolution times, passenger profiles and tray content analyses.
“By using these functional designs, RTHA has been able to specify its essential input to a lane manufacturer for the lane specific design phase.”
Insights have then been valued in the light of an EDS CB implementation and projected on future situations with different CONOPs modelling. Doing so, a future process situation can be taken as the basis on which eventual functional modelling have been performed.
Based on above process insights, several potential EDS CB integrated lane designs have been delivered with help of the Point FWD modelling tool, and are complemented by Point FWD’s process design tools and principles (e.g. lane builder, bottleneck guidance). By using these functional designs, RTHA has been able to specify its essential input to a lane manufacturer for the lane specific design phase.
At last, guiding principles have been providing RTHA practical handles for performing a trial project. The guiding principles are based on Point FWD’s inhouse knowledge of trialling a configuration like the one at RTHA, steering on continuous monitoring and optimization cycles of the security checkpoint setup. Point FWD believes in adequate assessment of operations along the way, in order to achieve quickest operational success after full solution deployment.
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